EngageAll Toolkit

Resources

EngageAll Resources

  • EngageAll
    EngageAll (2025). Inclusive Student Civic Engagement as a Pathway for Enhanced Skills & Competences in Professional Higher Education. Project Reference: 2024-1-DE01-KA220-HED-000251679. Available at: https://engageall.eu/ [Accessed 06 Nov 2025].

The EngageAll project addresses the role of professional higher-education institutions in fostering inclusive student civic engagement beyond academic study, with particular focus on under-represented students. It aims to raise awareness of student engagement, promote inclusion, and develop tools and strategies for institutions to support civic participation and enhance students’ competencies and employability.

  • EngageAll civic competence framework
  • EngageAll Ambassador scheme

EngageAll Toolkit

Resources

External resources

  • European Students’ Union (ESU). Fundamental Values and Solidarity Policy Paper. Brussels: ESU, 2024.
    https://esu-online.org/policies/fundamental-values-and-solidarity-policy-paper/

    The paper reaffirms that academic freedom, student participation, and integrity are vital for democratic, inclusive higher education. It calls for tuition-free, publicly funded systems that resist commodification and promote sustainability and fairness. It also stresses global student solidarity and support for those at risk.

 

  • SocialErasmus+ Tookit
    SocialErasmus+ / Erasmus Student Network et al. Volunteering on Exchange Toolkit. 2019. Available at: https://socialerasmus.org/toolkit [Accessed 06 Nov 2025].

    The SocialErasmus+ Toolkit offers resources—including an Educational Framework, volunteering guidelines, an “Erasmus in Schools” guide, a Charter, and an activity report—to help higher-education institutions, student organizations, and schools integrate international student volunteering into mobility programs. It supports meaningful volunteering, intercultural understanding, active citizenship, and curricular recognition of voluntary activities.

 

  • Erasmus+ Programme Guide
    European Commission. Youth participation activities — Erasmus+ Programme Guide (Part B: Key Action 1). Available at: https://erasmus-plus.ec.europa.eu/programme-guide/part-b/key-action-1/youth-participation. Accessed 06  Nov 2025.

    The Erasmus+ Youth Participation action supports young people (13‑30) to engage in civic life, especially those with fewer opportunities. It promotes European values, digital/media literacy, and dialogue with decision‑makers. Projects use non-formal learning, exchanges, and civic activities with inclusion, sustainability, and European added value.

 

  • Engage Students project
    European Observatory of Service‑Learning in Higher Education. “Engage Students – Promoting Service‑Learning in Higher Education.” Available at https://www.eoslhe.eu/engage-students-2/?utm_source. Accessed November 6, 2025.

    The Engage Students project promotes embedding service‑learning into higher education curricula to strengthen students’ civic engagement and community connection. It develops a methodological toolkit, workbook, and web‑tool for teachers to implement service‑learning approaches in universities. It was carried out under the Erasmus + KA2 programme (2018‑2021) with multiple European university partners.

 

  • NEXUS
    Skledar Matijević, Ana; Tomašević, Teresa; Lindhagen, Lasse; and Begić, Jasenka. Community Engagement and Service Learning Guidelines for Higher Education. 2022. Available at https://nexus4civics.eu/wp-content/uploads/sites/31/2022/05/Service-Learning-Guidelines_fv.pdf. Accessed November 6, 2025.

    The guidelines provide a framework for embedding service-learning into higher education, linking academic learning with meaningful community engagement. They outline principles, methods, and practical steps for designing, implementing, and assessing service-learning projects. The document emphasizes student-centered learning, civic responsibility, and fostering partnerships between universities and local communities

 

Evaluation

To ensure that service-learning projects have a positive and lasting impact on all stakeholders: the community, the higher education institution, and the student, they should be evaluated regularly and thoughtfully. Ongoing evaluation helps identify what’s working well, what can be improved, and how the experience is contributing to shared goals. To support this process, we’ve provided a selection of tools and frameworks to help you plan and conduct evaluations. Please note that even though some resources refer to e-Service-Learning, they are also applicable in the face-to-face context

 

DESCRIPTION OF THE RESOURCE: Introduction and guidelines for the evaluation of Service-Learning community impact

 

DESCRIPTION OF THE RESOURCE: A Service-Learning impact  measurement tool

 

DESCRIPTION OF THE RESOURCE: A Service-Learning projects quality assessment tool

Partnership

Service-learning projects should be designed to respond to the real needs of the community. To ensure their relevance and impact, higher education institutions must actively collaborate with community partners, such as NGOs, local organisations and institutions that are directly engaged with the community’s most pressing challenges. Building and sustaining these partnerships requires mutual trust, clear communication, and shared goals. To support you in establishing collaborations with community partners, co-designing projects, and implementing them effectively, here is a a useful resource (please note that even though it refers to e-Service-Learning, it is also applicable in the face-to-face context).

 

DESCRIPTION OF THE RESOURCE: Manual for community partners involved or planning to be involved in the e-Service-Learning. However, this manual is also applicable in a traditional face-to-face setting.

More resources can be found in our Resource Library.

Training

Capacity building is the first step to supporting the effective implementation of service-learning across the higher education institution. When teaching staff are equipped with the right knowledge, tools, and pedagogical strategies, they are better prepared to design relevant service-learning experiences and guide students through the process. Here is a helpful handbook (please note that even though it refers to e-Service-Learning, it is also applicable in the face-to-face context).

 

DESCRIPTION OF THE RESOURCE: A train-the-traniner set of guidelines for introducing e-Service-Learning. However, these guidelines are also applicable in a traditional face-to-face setting.

More resources can be found in our Resource Library.

Institutionalising

Institutionalising service-learning is essential for its successful and sustainable implementation, moving beyond isolated efforts driven solely by individual enthusiasm. When support is provided at the institutional level, it becomes much easier to embed service-learning systematically into the curricula. However, this process must also take into account some contextual factors, such as the characteristics of the national higher education system and existing institutional policies and frameworks. To help you navigate these complexities, here are guidelines that can support institutional adoption and long-term implementation.

 

DESCRIPTION OF THE RESOURCE: Guidelines for institutionalisation of service-learning based on research

More resources can be found in our Resource Library.

Assessment

Assessment is a key element of service-learning, particularly because, according to the EASLHE definition, the learning achieved through this methodology must be formally recognised through ECTS credits. However, this stage can be particularly sensitive, as traditional assessment methods often do not fully capture students’ learning in a service-learning context. To support you in developing fair assessment strategies, here is a set of tools and examples to help you plan and implement appropriate assessment methods.


DESCRIPTION OF THE RESOURCE: Guidelines for trainers and universities for adopting the methodology and tools

More resources can be found in our Resource Library.

Reflection

Reflection is a crucial component of the service-learning process, as it enables students to connect their community service experiences with the learning outcomes of the course. Reflection can take many forms: written, oral, creative, or digital, depending on the goals of the service-learning project, the way it has been integrated into the curriculum and your students’ needs. To support the design of meaningful reflection activities, here is a useful template that can help structure this important part of the Service-Learning experience.

 

DESCRIPTION OF THE RESOURCE: A Service-Learning project reflection template

More tools and templates can be found in our Resource Library.

Implementation

Once everything is planned and the service-learning elements are integrated into your curriculum, students should be thoroughly informed about each step of the process and the expectations they are expected to meet. After addressing any questions or concerns, it’s time for the community partners to take an active role in the implementation. At this stage, clear and consistent communication is essential, along with careful documentation of the students’ activities, progress, and contributions. To find inspiration check out the projects and practices showcased by the European Association for Service Learning in Higher Education (EASLHE):

 

DESCRIPTION OF THE RESOURCES: An overview of EASLHE’s (European Association for Service Learning in Higher Education) projects, with a map-based visualisation tool.

More resources, such as such as journalling tool is available to help students regularly reflect on their experiences and learning while the community service is in progress can be found in our Resource Library.

Planning

If you want to implement the service-learning methodology in your teaching practice, it’s important to consider your institutional context, the learning outcomes outlined in your curriculum, your students’ aspirations, and the needs of your community. To support you in this process, here is a useful resource that will help you understand the basic principles of service-learning, identify key stakeholders, and design meaningful, impactful experiences for both students and the community.

 

DESCRIPTION OF THE RESOURCE: A guide for embedding Service-Learning elements into the curriculum and recommendations for higher education institutions

More resources, such as such as guidelines, handbooks, and templates can be found in our Resource Library